We provide support on all questions related to your e-commerce project. From instructions on how to manage your website to solving problems with credit card transactions. If a disaster occurs - we have backups for the last 90 days and we will recover any data loss.
We provide maintenance services on demand, you do not need to pay anything upfront. If, for example, you need some design changes or functionality upgrades which you cannot do yourself - we will notify you about the potentials costs and bill you sometime later for all the works. We are flexible on that matter.
We include training sessions in the project development price. We will show you how to use the most necessary administration features. If any questions occur on how to use other functions - we will surely help.
If you will loose your password, will need new e-mail accounts - you will be able to do that without our help. We will show you how it works during training.